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Warranty

Defective product assistance

What is the process to claim a warranty for a damaged product?

To claim a warranty for a damaged product - Click Here 👉 Start A Warranty Claim  👈. Please be prepared to provide the following:. After reviewing your submission, if approved, we will provide you with a Return Authorization number (RA#) and address

I have a buckle and strap that broke, what do I do?

Defective Parts:. For any defective pieces such as a buckle or strap, send an email here 👉 CONTACT US. Please send us an email with the following details so we can assist you:. If parts are available we will only send the replacement part instead of

Do I need to register my product for warranty?

If you placed your order through www.hltactical.com then you do not need to register your product. If you purchased your product through a retail store, dealer, or another website, please keep a digital copy of your receipt so you can maintain your p

What is the process to claim a warranty for a damaged product?

To claim a warranty for a damaged product, you will need to fill out the warranty form on our website. Include all the necessary details such as the item model name, color, and reason for warranty or replacement, and upload pictures of the warranty i