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Shipping FAQ's

How long does it take for an order to ship?

Orders typically take about 1-2 business days to be prepared. The carrier typically picks them up at the end of the 3rd business day. At the end of the 3rd or 4th business day, you should see movement on the tracking. If your order was placed on a Fr

What should I do if I did not receive my product but the tracking says it was delivered?

If your tracking information shows that the product was delivered, but you have not received it, there might have been an issue such as the item being left on your porch or possibly received by a neighbor. Please check your surroundings or inquire wi

What if my package gets lost or arrives damaged?

Did you purchase package protection or unlimited return service at check out? If so see below for REDO Customers. If your order shows delivered, please contact your neighbors or family members to see if they received your product by accident. We are

Shipping Policy

Please be sure to provide accurate shipping details to avoid packages being delivered to the wrong address.  If a package is returned to us as not deliverable "you" the customer will be responsible for the cost of shipping the item back to you. Order

International Shipping

We currently do not ship to international addresses at this time. Please visit us again for updates regarding this option. We hope to provide this service in the future. This includes and is not limited to Hawaii and Puerto Rico. We apologize for the