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I have a broken buckle or strap, what do I do?Updated a year ago

Defective Parts: 

For any defective pieces such as a buckle or strap, send an email here 👉 CONTACT US.

Please send us an email with the following details so we can assist you:

  1. Pictures of the front of your bag.
  2. Picture of the broken part that needs to be replaced 
  3. Details regarding the broken part, i.e. Male Clip for compression strap. 
  4. Name and Item Number of the bag for easier identification. To view our products visit www.hltactical.com

If parts are available we will only send the replacement part instead of a full product replacement. Always remember to confirm the shipping address, especially if you are located at military or special installations.

An invoice for the spare or replacement parts will be sent for the cost of shipping only. We do not charge for the part itself.

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