Can I buy replacement parts?Updated 8 months ago
REPLACEMENT HARDWARE
The only items that we may have in stock for replacement are limited and may include the following:
- Buckles
- Compression straps
- Backpack Waist Straps (No Waist Pack Straps)
- Luggage parts may include trolley handles, wheels, and other parts.
We do not provide the following:
- Replacement Zippers
- Waist Strap Extensions
- Fabric Repairs
- Ripped panels, or handles
Please email us through the Help Center to request replacement hardware if needed.
Our replacement inventory is limited and we cannot guarantee that we have the color or item in stock. If we have the hardware in stock we will not charge you for the replacement of the hardware but we will charge you for the shipping costs through the USPS (rates may vary).
We will do our best to serve your needs and apologize in advance for any issues. We appreciate your business and we hope our gear serves you well!